#Google authenticator lost backup codes code#

Make sure you’re using a backup code that you haven’t used yet.

Follow Google’s instructions to sync your time. If you use Google Authenticator, you may need to sync the time manually.Make sure your device’s time is correct by using a page like. The time may not be correctly synced between your device and your authenticator app. If you request and receive multiple messages at the same time, you may need to try more than one code until one works. Only the newest one-time code you receive will work. Make sure you’re not using a phone number with an extension, as cannot send one-time codes to extensions.Wait up to 10 minutes, or try the “Resend code” button to send your code again. If you have a mobile phone, make sure airplane mode is off.You’ll receive a voicemail if you can’t answer the call. If you have a landline phone, choose to receive your one-time code by phone call instead of a text message.We recommend you set up additional authentication methods in case you lose access to a device that supports face or touch unlock. Try using the same device and browser you used to set it up. If you set up face or touch unlock on another device, but don’t see face or touch unlock when signing into, your current device does not support face or touch unlock.If you set up face or touch unlock on a device that was signed into a cloud service such as iCloud or your Google Account, you may be able to sign in on any other device as long as it’s also signed into that cloud service.If you no longer have access to them, you will need to use another authentication method. If you set up face or touch unlock on a device that doesn’t support cloud sync, try using the same device and browser to unlock your account.Otherwise, face or touch unlock only works on the same device and browser where you set it up. If your device and browser supports cloud sync, you can use face or touch unlock on multiple devices. cannot unlock your account for you or sign in on your behalf.

If you cannot sign in with your only authentication method, you will have to delete your account and create a new account.

#Google authenticator lost backup codes how to#

How to add images of your driver’s license or state ID card Change the email address associated with your accountĬhange the phone number associated with your account